Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using the Texas Jerky Co. website (txjerky.co) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Products and Orders
Product Descriptions
We make every effort to display our products accurately. However, we cannot guarantee that colors, textures, or other details will exactly match what you see on your screen. Product weights are approximate and may vary slightly.
Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time without notice. Prices at the time of your order confirmation will apply to your purchase.
Order Acceptance
Your order is an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud. If we cancel your order after payment, we will refund the full amount.
Batch Production
Our products are made and processed in batches for freshness, with each batch produced no later than 60 days after the previous one. By placing an order, you acknowledge and accept this production timeline.
Shipping and Delivery
We ship to all 50 US states. Shipping times and costs are described on our Shipping page. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Risk of loss and title for items pass to you upon delivery to the carrier. Please ensure your shipping address is correct - we are not responsible for orders shipped to incorrect addresses provided by you.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of receiving it.
- Quality Issues: If your product arrives damaged or defective, we will replace it or provide a full refund.
- Dissatisfaction: If you're not satisfied with the taste or quality, contact us and we'll work with you to make it right.
- Change of Mind: Due to the perishable nature of our products, we cannot accept returns for change of mind. However, contact us - we're reasonable people.
To request a refund or replacement, email us at hello@txjerky.co with your order number and a description of the issue.
Allergen Warning
Our products may contain allergens including soy, and are manufactured in a facility that processes tree nuts and wheat. Please review product ingredients carefully before purchasing. We are not responsible for allergic reactions resulting from failure to review ingredients or consuming products despite known allergies.
Intellectual Property
All content on this website - including text, graphics, logos, images, and software - is the property of Texas Jerky Co. LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website's operation
- Submit false information or impersonate others
- Use automated systems to access the site without permission
Limitation of Liability
To the maximum extent permitted by law, Texas Jerky Co. LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the products in question.
Indemnification
You agree to indemnify and hold harmless Texas Jerky Co. LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our website and products.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Orange County, Texas.
Changes to Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have questions about these Terms of Service, please contact us at: